# How do I contact HexClad Customer Support?

> From finding the right HexClad product to after purchase support we are here to help you along your way  To find you a resolution as quickly as possible 

Source: https://support.hexclad.com/en_us/how-do-i-contact-hexclad-customer-support-S1jYByJWj

Last updated: 2025-11-13T19:08:39.759Z

From finding the right HexClad product, to after purchase support, we are here to help you along your way. To find you a resolution as quickly as possible, please be sure to be as detailed as possible. 

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🖥   If you ever need to to get in contact with our support team, you can click [here](https://hexclad.com/pages/contact) to send our team a message. 

  You can also contact us via phone during our normal business hours of 9am to 6pm Monday - Friday at 1-(877)-838-3868.

📧  Or for the quickest assistance, you can email our support team 24 hours a day at [support@hexclad.com](mailto:support@hexclad.com).

Pro Tips:

1.  You can never provide us with too much information. The more information you provide upfront, the fewer questions we will need to ask.
2.  If you have not already registered your purchase, please be prepared to share your purchase information with us if purchased outside of [HexClad.com](//HexClad.com), [HexClad.ca](http://www.hexclad.ca), or [HexClad.mx](https://hexclad.mx/).
3.  If you are reaching out to us for support from a different email address than that of the one you used to make your original purchase, please be sure to provide us with the email address used to make your original purchase.
4.  Please be sure to include images if your concern is related to a product you purchased. One close-up and one wide shot including the entire item should do the trick.